What do you think? How many times a day do I get asked that question? I will tell you what I think. It’s a good place to start a conversation and get valuable input. Leaders must be aware not to fall down the rabbit hole and get stuck. All too often customers, employees, and CEOs use this conversation as a delay to making a decision. Time consuming and circular, these conversations morph into what/if. What/if this happens, what/if it doesn’t? What the Hay? When someone is in what/if mode, it’s a good indication they are delaying a decision. Instead use the hard data to frame choices and then narrow down the “what do you think?” to actions, competencies and scenarios. What/if you did this? What do you think?


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Tom Borg - December 20, 2016

This recommendation is action oriented and holds people accountable. Excellent point.


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