Category Archives for "Press"

Minutes are the Memory

Meeting Notes are good for the team and for your career.  Actually, notes from all meeting are a critical business tool.   The notes become the memory so if it falls on you to take the notes, it’s a more important role than you think.  Business Management Daily wrote a great foundational article on taking minutes by Caroline Kaufman   My advice is front and center!  If you are responsible for the minutes, you have a heavy weight on your shoulders.  Your words will become the institutional memory.  Be clear, consistent and most of all “un-annoying” as you take notes and make sure you get the gist of the meeting conversation. 

Taking minutes in general is important.  It doesn’t matter if it’s for business and the whole team is counting on you or for yourself.  At work, you probably get more direction and feedback and a format – find lots of good ideas about that in the article.  However, when taking personal notes, let’s just say, at the Doctor’s office or with the refrigerator repair people (that’s a whole other topic for me) it’s critical that you are clear, consistent and can read what you wrote.  And of course that it makes sense and you know what to do next.

After all, the main purpose of minutes is to put everyone on the same page about what happened and then what will happen next. 

In this digital world I’ve found that it helps to put your notes in your phone.  I text (technically it’s type but it feels like texting) put my notes, right in the notes section of the contact.  I usually put something I will remember like, Walmart clerk with red hair and rugby shirt said buy this Roku.  Hint, hint, that’s a topic for my next blog, disruptive technology and me and I like it…. 

The full article on taking notes can be read on Business Management Daily.  And remember, when you can’t remember that’s why we have the written minutes.  Keep track and if you are not the minute taker, make sure you read the minutes and make any corrections.  Take note of anything that impacts you or your department and use it to your advantage. 

The minutes are the memory. Use the memory. 


Featured in The Single Most Important Advice for Your Career

Good career advice and career guidance are like a good hairstyle.  You want to know where to get it and how to keep it.   The single most important career advice, after being competent which is a baseline “give-me”  is don’t annoy your boss.  If you learn the common mistakes most workers make, you can fix them and move up the corporate ladder.  If you annoy your boss It all boils down to one solution.   Honesty.  It’s that simple,  You can embellish, subtract and tone-it-down, albeit it all comes down to this.   A good boss can smell the BS cubicles away.  Fool them once, and there will not be a second time.   Honesty about your abilities, efforts, and work status is key to building your reputation and a good relationship with your  boss.  

Follow the logical career advice of why honesty is truly the best policy.  Or, if you must, follow the yellow brick road but, it’s the long way around.  Learn this simple career advice and be honest with your boss:

Your Boss will win the race

The Boss will figure it out, before you do.  Usually the boss has smarts even if you don’t see it.  This means unless you get a crash course on whatever it is you are lacking, a good boss will figure out that you don’t know before you figure out how to know it. 

Ask your Boss for face-time and career guidance. 

If your Boss is fair and not a jerk, he or she will value the opportunity to show you their way, teach a new skill and mentor you.  A good boss intuitively understands that employees value face time with them.   Therefore, they want you to learn from them.  They may not know you need the help.    Ask for what you need.

Learn to ask without being needy

This is a hard one for most.   Keep your voice, your mannerisms and your tone calm, cool and collected.  Don’t give long explanations.   Just ask for what you need.  For example:  “Can you show me how you would like the pivot table?”   If you ask, your boss will make the time to show you what you need or find someone else to help you.  

See the big picture.   

The boss has to see the forest and all the trees in that forest to keep the forest growing.  Know the type of tree you are and where you fit into that forest.  Make sure you keep your tree strong.  If you don’t get this advice, email me.   You need my help…..

This article in covers the 8 Worst MIstakes That Annoy your Boss More than Being Late.  It’s a quick read and worth it. 

Follow Tip #7 from yours truly:   You say you understand – when you really don’t!    It all boils down to simple honesty.  What do you think?  

SarderTV Interview: Managing Annoying People.

Speaking about Managing Annoying People is so much more than talking.  Don’t get me wrong, I like to talk.  I live to talk.  I enjoy managing. I relish managing annoying people.  I exist to provide words of wisdom and new ways of looking at situations when you are stuck and not having fun, especially at work.  And usually, it’s not what you expect, that gets you.  I love to help you become a better you.  More importantly I’ll help you have more fun at work while you increase your sphere of influences.  That means your boss (even if you are the boss, your Board) and your direct reports, and their reports will value your thoughts, advice and direction.  

Check my interview on @SarderTV. We talked about my book #ManagingAnnoyingPeople #AlignedWorkplace and much more bout how to stop annoying people from stealing our zen or how to find your zen… it here Managing Annoying People on SarderTV.



Learning is Imperative

What is this book different from others?

And there’s more segments.   See the rest of the series on SarderTV Managing Annoying People.  Don’t fret, I’ll email them to you next week!  Stay on the lookout.

And if you don’t know about SarderTV, you are missing out:

Headquartered in New York publishing exclusive high quality video content from Fortune 1000 Corporate Leaders, Best Selling Authors & Ivy League Professors. With a purpose to “Promote Learning”, the platform is based on the core values of Continuous Learning, Innovation & Performance.

Started by Russell Sarder (Author, Entrepreneur & CEO of Learning) in the fall of 2012, the platform has grown tremendously since then, with interviews from more than 170 thought leaders and a dedicated team of experienced & well-known journalists.

Thanks to the SarderTV team for featuring me.  Special shoutout to Vanessa Tyler, Correspondent for her research and thoughtful questions.  

Managing Annoying People


Listening isn’t enough!  Read the book or read my blog or call me.   If it’s the middle of the night, wait till the am and call me and buy the book now at #Managing Annoying People on Amazon!  Email me at   

Learning is Imperative!

4 Tips About Sitting on a Hidden Gem You Can’t Afford To Miss

Hidden Gems are rare.  If you know how to spot them, your team, your productivity and the productivity of your team will vastly improve.  This article in Expeerter Magazine – tells you exactly how to spot them.  A great tool for situations where legacy employees have dominated and its time to make a change.  Promoting from within, let me restate that, the right promotion from within, will improve team morale, boost team engagement and well, make your life as a manager much smoother.   On-boarding will take less time, you know the “hidden gem” fits the culture and all you have to worry about is helping your gem adjust to their new status and leadership role.  Call me for help!

Thanks to Kate Rodriquez for a great interview and an easy read purposeful, and VERY relevant article.  


Turns Out, You May Be Sitting On Hidden Talent

Workplace Culture: Kununu – Who Knew?

Workplace culture is the air we breathe.  kununu is the honest company review platform.   On Kununu you can get + share workplace insights that matter. kununu also helps growing companies attract top talent by providing a customizable, easy yet powerful way to showcase their brand as an employer, giving them a truly competitive edge for HR & talent acquisition. Learn more about Kununu by clicking here.

Workplace culture is critical to everyone.  As leaders, we have a responsibility to set the foundation.  How our employees and stakeholders feel our values, speaks volumes about our style and our leadership ability.  Culture is a quick litmus test about how we how who we are.  Read this article to gain insights hear What Is Company Culture? 25 Business Leaders Share Their Own Definition.

What do you think about company culture?


Do You Know How to Get Things Done?

Insightful article on how to GET THINGS DONE.  Not just saying that because I am quoted – I’m quoted because I agree that managing process for your team is a cornerstone skill for leaders and managers.   Setting the tone and process for your team is always a timely topic, whether tweaking an old project or starting on a new endeavor – timing and process is key to success.  

Communicating with your team about the priorities is critical to organizational success and moving the work process forward.  Aligned Workplace helps C-Suite Executives, Business Founders and Managers hone their messaging and align resources and tools to get things done.  Being able to define the process to your team, breaking down the process and the hand-offs between departments/units/divisions is a key competency of good leaders.  Make sure you know how to get things done.  

Check out this article on the Wrike Management Blog that includes stories, & new approaches to work management,collaboration, & productivity.

Learn anything new? Let me know.

Interview with Mike Schikman on Managing Annoying People

What a great interview with Mike Schikman!  Managing Annoying People includes Mike’s crazy neighbor, who likes to shoot a cannon off after his favorite football team wins.  And that drives all of the neighbors crazy because they root for the other team.  That certainly is annoying.  Best advice, take it down a notch.   Have a real conversation about how it impacts the neighborhood.   Be the voice of reason, even though you are irritated.  

Although I usually write about business settings, my common sense advice is applies to most annoying situations.   Mike Schikman has been a broadcaster for the Harrisonburg Radio Group since 1988.  Before then, he was a radio voice of James Madison University football and basketball for 29 years.

Listen to it here – its entertaining……..

Write to me if you would like to banter……

28:44: The mark to listen to me on School for Startups!

Thanks to Jim Beach for a great interview on School for Startups.  

The show features interviews with entrepreneurs and authors who share advice with listeners looking to grow their business or start one.  Jim Beach is a recognized leader in entrepreneurship, a featured speaker, author of the book School for Startups, and host of the radio show School for Startups.  And a lot of fun to banter with!

Short Answer:  Probability is it is you who is Annoying:

Managing Annoying People on School for Startups

Click at the 28:44 Minute Mark

Write and let me know if you know who is annoying?

Signs You Can’t Trust Your Boss – as Quoted in Reader’s Digest & MSN!

Trust is a cornerstone of business relationships between customers and suppliers and between bosses and subordinates.  It’s even more complicated in day-to-day working relationships.  Between roles, responsibilities, work product, team dynamics, it can get confusing.  I like the age old rule of:

  • Fool me once, shame on you.
  • Fool me twice, shame on me. 

Here are two clear signs that the boss-subordinate relationship is broken:

  1. Sniping Publicly.

If your boss is sniping at you publicly or making an example of you in team meetings, this is a sure sign, something is up and you can’t trust in him or her right now.  If it’s because your boss is annoyed with you, doesn’t really matter what you did or didn’t do, he won’t be your best ally right now, so don’t trust him (or her). Although some of the remarks and comments may be issues you have discussed in your evaluations or one-on-one meetings, if it’s happening publicly, even under the breath, first priority is to stop trusting and figure out a plan of action to address the situation.

  1. Explanations are not Forthcoming. 

Of course, your boss does not report to you and as such doesn’t need to check in and tell you what they are doing.  However, as your superior in the organization, the boss is responsible for keeping you informed about policy, programs, changes in plans overall company strategy.  If your boss stops telling you the why, behind assignments, plans, meetings and other office issues, it’s a clear signal, that may have nothing to do with you, although now has everything to do with you.  Your manager’s key job is to provide staff the tools, resources and direction to staff so that they can perform their job.  If your` boss stops providing these things.  Stop trusting.  

Read the full article with my quotes (slides 6 and 7) in Readers Digest- 9 Clear Signs You Can’t Trust Your Boss.

Have you ever been in a situation where you aren’t sure who to trust in the workplace?

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