Category Archives for "Podcasts"

Mind Tools: Hammer out Annoying Team Interactions

Mind Tools reaches 25,000,000 people via their site (mindtools,com)  each year to learn management, leadership and personal excellence skills they need for a happy, successful career. Join them and listen to my interview!

Mind Tools happily shared the link to the entire 30-minute interview.   

Thanks to Rachel Salaman at Mindtools for the thoughtful questions that tap into how you can manage those irritating day-to-day interactions.  You can contact Rachel by clicking on Rachel Salaman.

How to Manage Annoying People

What’s so Special About Annoying People? Hosted by Tom Borg

Tom Borg, Customer Profitability Expert, made time to talk with me about why annoying people are special.  His probing questions reveal team dynamics and relationship issues that every manager should avoid.  Listen and learn.  Thanks, Tom.

Any questions?

Tom Borg is a customer profitability expert who works with small business owners and their teams. He shows them how to solve their problems through his consulting, mentoring and customized training programs. He is the author of the book True Small Business Brilliance. For more information on how he can help you and your company be more profitable call   (734) 404-5909 or email him at: or visit his website 
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